Talk about above and beyond helpfull, friendly and personable. Very impressed
They treated me very well with walk in, however they don't return phone calls to me, needing repairs. The repair technicians were excellent, very respectful and polite. I recommend "Billy"
This was our first year using Emerald to open our pool. The crew that arrived did a fantastic job. Staying overtime to complete the job on the scheduled day. They earned our repeat business.
Response from business owner
We are so grateful for your feedback! We will be sure to share your review with our maintenance crew.
We absolutely love our new Hot Tub, The sale associates were very professional and knowledgeable about the product answering all our questions, entertaining family and friends or simply relaxing you will be very satisfied, love the …
We got a fabulous deal on our new spa, therapeutic water jets relieves tightness in neck and shoulders, comfortable seating, customer service very knowledgeable and professional answered all our concerns and questions about the product, we …
Great, friendly service. Very low pressure to buy from them.
Check out Aqua Living Outlets they have lots of models to choose from very affordable and quality constructed products, we are very happy with our overall experience and will definitely recommend this company to others
Bernice Stuller Duckrow
They worked with us to get the best discounts and the best time to have it delivered and installed. There was no pressure and much patience as we had to visit several times before we finally settled on exactly what we wanted.
Chris was so helpful with pricing, ordering and delivering a fire pit table for my Son. He responded quickly to each email sent and followed through with what he said he would do.
We had an amazing experience at Aqua Living Outlets got the perfect six person hot tub, fully loaded, therapeutic water jets, waterfall, led light and so much more we really enjoy our spa and will definitely recommend this company to others
All in all a positive experience. Paul helped us finalize the deal and even let us come in and try out a tub so we could pick our jet packs. The tub arrived and must admit the set-up could have gone smoother. Discovered some minor damage on…
We had some issues with our fireplace. Emerald was able to get a technician out in a few days. Courteous, friendly, efficient service! And the fees are good! Thank you!
We just purchased this hot tub and love it! This has been one of the easiest and most pleasant sales experiences we've had in a long while. From the first time we met, we enjoyed working with Emerald Outdoor Living. They are super …
Extremely satisfied customer love the spa we have really enjoyed it the relaxation the therapeutic water jets helps relieve my tired aching muscles and my arthritis it is amazing we have used our spa almost everyday since we got it best …
We bought a spa from Emerald outdoor living, the guys that brought out and set up the spa were great. They went over everything with us, we've had a very positive experience with this Emerald !!!
Very nice, helpful, and knowledgeable staff. I recommend them to my family and friends. The free coffee is also a plus. 😊
Very enjoyable experience. The delivery crew was what made it worthwhile. The order did take several weeks longer then they told me, but other then that, I’m very happy with my new Bullfrog spa.
I received a call from Angel prior to he and his crew coming out to install my new Bullfrog spa. When he arrived, he was very articulate and clearly explained what he and his crew were going to do. After completing the installation, he …
We purchased a Bullfrog hot tub from Emerald – it was by far one of the best experiences we have had for a major purchase. First, the product is exceptional. From a design perspective, it is very clearly designed with the customer in mind…
I had been doing research on hot tubs for about 2 months and finally decided on a Bullfrog Spa and my local Emerald Outdoor Living dealer, here's why. First off the staff at Emerald were very helpful and they encouraged us to wet test the …
Buying our hot tub was great from the timr I bought to delivery.
Hello. I just wanted to let you know that the work you did for me on my hot tub was very good. It was fast and I paid what I was expecting. I will definitely use your service in the future and would refer you to friends.
Super helpful staff
After much homework, we purchased a bullfrog spa from emerald. We worked primarily with Chris. What a great experience all around. We absolutely LOVE the spa! We also really appreciate the excellent customer service we've received. We drove…
Emerald outdoor living was great to work with while buying our new gas fireplace. The sales person was very knowledgeable and helped us pick the perfect fireplace for our home.
I love that you can get your pool water tested and the staff can tell you what you need to make the water clear , very helpful I've had my pool for over 20 years now and i'll never go any where else for what I need . thank you EMERALD …
Chris is great to work with! He takes the time to answer your questions, demonstrates how to operate the hot tub, trouble shoots and is always willing to go that extra mile for quality customer service! I would buy again from Chris....we …
Great outdoor furniture and the sales guy at their new store was awesome to work with. Very responsive and delivered earlier than expected. We will come back next time
Chris, the Manager of the Tigard Emerald Outdoor Living store is an excellent salesperson – he assisted us in finding the right outdoor furniture for our porch that met our needs and our budget. He was not high pressure at all but explained…
Outstanding experience. Paul and his staff are both patient and knowledgeable. We are super happy with our choice of spa and highly recommend Emerald Outdoor Living. The best part about EOL is how friendly the entire staff is.
We met Chris at a Costco event over a year ago. We told him that we were going to be remodeling our house and couldn't buy one just yet. We asked him to stay in contact with us, on when the next show would be closer to us needing it. He did…
We connected with EOL via Costco when we bought a Bullfrog Spa there. This is our first Spa, and we have loved it so much. We have enjoyed working with the EOL Team and have appreciated their patience with us (and all our newbie questions…
Excellent experience in Salem! Paul, the Salem owner, is a genuine, caring, and very professional man dedicated to quality customer service. We spent a lot of time with him and he was very patient – willing to answer all of our questions. I…
Very happy with them. They are very busy so they have to be doing something right. I went to a few other pool spa places in town. Felt emerald is the best as far as prices service ect. Never have had a bad experience.